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What do I do if I need help with activation?

If you have difficulties with activation, our trained customer support agent will help you immediately so that you can use the product you have purchased.
We offer 3 ways to contact our support: Phone, eMail, Live-Chat
You can reach us by phone at (UK) 0808 1890184, we will ask you to provide your order number for fast processing.
You are also welcome to send us an e-mail to problem@it-nerd24.uk in which you should describe your request in a short summary and please also mention your order number there.
Do you need urgent support? Then write to us in our live chat of our online shop.
In addition, we have already written numerous instructions on the individual activations, which you can read about all in our tech blog.
For office presentations, you can join our Installations-Service and we will carry out the installation, as well as the activation for you.

